Smartphones: 10 Ways They`ve Changed Enterprise Management

[jullysan]

The enterprise is an interesting market when it comes to smartphones. On one hand they’re everywhere due to the increasingly mobile workforce requiring constant communication with the home office. But on the other hand they can be heavily regulated, and employees are sometimes forced to use devices that don’t quite measure up to the technological feats as the smartphones they use in their daily lives. But smartphones have undoubtedly changed the enterprise in a big way. Not only are companies more capable of getting more from their employees, but they’re also facing more security pressures than ever before. And along the way, they’re being forced to think about many more areas of governance than they might have thought about before widespread smartphone adoption. By now, there is simply no going back. The corporate world is stuck with smartphones — both the good and bad about them — and that won’t change. Read on to find out how smartphones have changed enterprise computing and management:

1. The Workforce Is More Mobile
If smartphones have done anything for the corporate world, they have made employees more mobile. Gone are the days when employees are able to step away from the office and untethered. Nowadays, workers are expected to be productive no matter where they are. And the enterprise has smartphones to thank for that.

2. Security Concerns
With smartphones comes the threat of new security problems. Smartphones are being used by millions across the globe. And the average malicious hacker or cyber criminal is increasingly looking towards those devices to capitalize. For companies, that means they need to keep a watchful eye on smartphone data security to ensure they don’t see important information leak out into the wrong hands.

3. Apps, Apps, Apps
Mobile applications have become central to the success of smartphones over the past couple years, due mainly to the efforts of Google and Apple. But along with apps comes more concerns for companies. Not only do they need to think about the security of those programs, but they must also consider the impact apps might have on productivity. On one hand, they might help improve productivity. But if app use isn’t properly managed, employees could start downloading something like games and spend less time getting work done. Simply put, apps can be both good and bad for corporate customers.

4. Productivity
Productivity can mean the difference between success and failure in the corporate world. The company that has more of it will be a success, while the firm with less productivity from employees will fail. And once again, smartphones can both improve and reduce productivity. They make people more accessible and capable of working while on-the-go, but they also can distract folks from the work at hand. When productivity is a concern, smartphones must be managed properly.

5. Data Plan Charges
When companies started bringing smartphones into their operation, they started incurring voice charges. Over the past several years, they’ve been forced to deal with data charges on top of that. And with 4G becoming more and more popular, it’s quite possible that the amount of money firms spend on mobile data will only go up.

[Esspweb]

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